Issue Credits & Refunds

Returns, billing adjustments, and goodwill credits are a normal part of business. Handling them properly in your accounting records is important—you can't just delete an invoice or change an amount after the fact. Credit notes provide the proper mechanism to adjust a client's balance, reduce revenue, and maintain a complete audit trail.

FiscalInsights makes issuing credit notes simple. Select the original invoice, specify the credit amount and reason, and the system generates a credit note linked to the original document. The client's balance updates immediately, and the revenue adjustment flows through to your P&L. If the credit should be applied to a future invoice, it stays as a credit balance on the client's account.

The audit trail is complete. Every credit note shows the original invoice it references, the reason for the credit, who issued it, and when. For refunds, FiscalInsights can process the return payment through your connected payment processor. Balance tracking ensures you always know which clients have outstanding credits that need to be applied to future invoices. Your books stay clean and accurate, even when transactions need adjustment.